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Store Policy

CUSTOMER CARE

The Lane End Bobbin is a newly formed business, which, at the moment only sends to the UK.  We operate in pounds sterling and take master card and debit/credit cards.

All garments are hand made in our workshop in rural Kent with particular attention to detail. Materials are sourced locally whenever we are able, thence being made into generally unique garments.  On the whole they are one off if not in design then in size, although popular items may have one or two the same. 

Garments are priced according to the cost of materials, complexity of design and length of time for making aa well as in some cases the embroidery content.

We are very keen to have feedback from customers through email with suggestions to improve our service or with photos to add to our site to showcase the garments (personal details will never be used).

You can do this via the email link:   thelaneendbobbin@btinternet.com

PAYMENT METHODS

Credit / Debit cards / Mastercard

 

payment methods
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